Little Things
Finally cleared my claims today. It's not much, but it still felt good striking it off my to-do list. Suddenly I reflected on an ex-manager of mine who used to get our support staff to do her claims. Seeing that we handled international operations, she travelled quite extensively, sometimes stretching more than a week so there were a lot of receipts, ticket stubs and itineraries to gather and file together. Our support staff did it quietly and and diligently for sure, but by right it should be done by the traveller themselves..heck I have even seen senior managers who manage their claims on their own. That said, I thought I'd give myself a pat on the back that I did my own claims. It's a little thing, but in that little action perhaps I have displayed a more acceptable behaviour as a manager. When one is always so full of self-doubt over one's ability, every little right thing done counts.